a) Hire Charges levied at the time of booking include: VAT, Handover session at start of hire, Roadside assistance, unlimited mileage, Mains cable, Crockery, Cutlery, glasses and utensils and parking on site for your own vehicle.

b) Roadside assistance is included to cover all mechanical faults. Any issues arising from Driver error to include but not limited to misfuelling, running out of fuel or AdBlu, lost keys, flat battery, etc will be the responsibility of the Driver and will be charged accordingly.

c) You remain responsible for your own vehicle and this is left at your own risk. Snug Campers Ltd will not be held liable for any damage caused to your vehicle.

d) Hire limited to drivers aged 25-75 Years - Security Deposit charges are shown below. This is fully refundable upon the return of the Vehicle, so long as the Vehicle and any accessories are delivered on time and in the same condition as when they left. This must include returning the Vehicle with a full tank of fuel.

UK Hire: £500
European Hire: £750

e) Following the completion of the Hire Period the Security Deposit will be refunded to you within 7 days of these conditions being met.

f) The Hirer must confirm the availability of the Vehicle with us at the time of booking. A booking is only confirmed once a Booking Deposit of £150.00 has been received, at which point your confirmation email will be sent. The balance of the hire charges must then be paid at least 6 weeks before hire commences.

g) Should you book within 6 weeks of the date that hire is due to commence, the full hire charges will be payable immediately and only then will confirmation of the Hire Period be given by email

h) Snug Campers Ltd reserves the right to cancel the booking if payment is not received six weeks prior to the start of the Hire Period, in this event no refunds will be due to the Hirer.

i) Payment of the hire charges is to be made by debit card, credit card or bank transfer.

j) If it becomes clear that you will be late returning the Vehicle, you must advise us immediately, as any failure to do so may mean that you are driving the Vehicle while uninsured, which may in turn give rise to your prosecution. All late returns are charged an additional £25.00 per hour.

k) If you lose the use of the Vehicle for any reason during the period of hire, we have no obligation to refund you any money paid to us, and are not required to provide you with a replacement Vehicle. You are not entitled to claim any consequential losses incurred from Snug Campers Ltd. (For example finding alternative overnight accommodation) We recommend you take out personal travel insurance to cover this circumstance.

j) Insurance for additional drivers is charged at £5.00 per additional driver per day (in whole or in part). Each Driver will need to meet and provide evidence of the eligibility criteria detailed in section 3. We reserve the right to refuse hire of a Vehicle to any driver we see fit without explanation.

a) Should you be forced to cancel your booking prior to 6 weeks before hire commences the £150.00 Booking Deposit will not be refunded.

b) Should cancellation occur within 6 weeks of the date that hire is due to commence, you will lose the full amount of the hire charges.

c) Covid 19 specific cancellation policy: Snug Campers Ltd offer a full, no quibble 100% refund or postponement without penalty in the event that your hire cannot proceed because of legal government restrictions such as a local or national lockdown where overnight stays away from your primary residence are not permitted.

c) £25 per hour charge will be charged if the Vehicle is returned past the agreed time.

d) Should any damage to the interior of the Vehicle and/or the accessories exceed the security deposit, you will be liable for settling these additional costs.

e) Should the damage not exceed the security deposit then we will only charge you for the amount required to set right the damage, and will return the remainder of the deposit to you.

f) £40 Refuelling fee if the Vehicle is not returned with the same level of diesel plus the cost of diesel at the prevailing rate.

g) £30 administration fee for each Parking fine, penalty fee and notice, plus the cost of the fine are payable by You.

h) £30 valeting fee should the Vehicle require more than a standard clean to the exterior and interior.

a) You must collect the Vehicle between 2pm and 5pm on the day that hire is due to commence. Please allow at least 60 minutes to handover the Vehicle to demonstrate the features and accessories.

b) The Vehicle must be returned between 9am and 11am on the final day of the Hire Period. The vehicle and any accessories must be returned on time and in the same condition as when it left, and must have a full tank of the correct fuel type. Should this prove not to be the case, a charge will be made, which will in the first instance come out of Your Security Deposit.

c) Should the Vehicle have been involved in an accident involving damage to itself or third party property, You will be liable for the policy excess shown below:

Hire limited to drivers aged 25-75 Years

UK Hire and Residency: £500
European Hire / Non UK Residency: £750

d) In the event that an unauthorised late return of the Vehicle makes Snug Campers Ltd liable for costs to be paid to the next Customer we will pass those costs onto You and deduct them from the Security Deposit

e) No refund will be given for the early return of the motorhome.

f) You are responsible for the care and security of the Vehicle for the duration of the Hire Period and You agree to return the Vehicle to Snug Campers Ltd in the same condition as at the start of the Hire Period. You will be liable for any costs and charges relating to additional damage caused during the Hire Period.

a) All drivers must be aged between 25 and 75 years old, and have held a full valid driver's licence for two years. We reserve the right to refuse the hire of a Vehicle to any driver we see fit without explanation.

b) Drivers must have no more than 6 points on their licence, have had no more than one fault or non-fault insurance claim in the last 3 years and have held their licence for more than 2 years

"b) The following documentation is required in order for Snug Campers Ltd to release the Vehicle to You

1)A valid photographic Driving Licence up to date with Your current address (Paper driving Licences are not acceptable)
2) 2 proofs of address - Dated within 90 days from the commencement of the Hire Period and the address must match the driving licence.
2a)Primary proof: A utility bill, for example Water, Gas, Electricity, Broadband Council tax or landline
2b)Secondary proof: Bank statements, credit card statements, Mortgage or pension statement
3) An online DVLA Licence check code submitted to Snug Campers 7 days before commencement of hire (You will need your National Insurance number and your driving licence number)"

c) Drivers will be held personally liable for any and all legal penalties (eg: fines, charges or illegal activities undertaken), which are incurred during the period of hire, except where those penalties can be proven to reflect upon the condition of the Vehicle at the point of hire.

d) The Hirer will notify Snug Campers Ltd of any changes to any of the above identification prior to Hire Period. Failure to do so could invalidate the Vehicle Insurance.

e) Snug Campers Ltd reserves the right to cancel the hire if, at the commencement of hire, the Drivers’ licences are invalid or not in accordance with the required conditions or if insurance is declined for any reason.

f) Snug Campers Ltd reserves the right to vary the conditions of Booking at any time, prior to Your final acceptance of the contract.

g) Snug Campers Ltd reserves the right to decline hire to any person at any time without reason.

h) In signing to accept these terms, You confirm that the information given is true, complete and correct, to the best of Your knowledge and belief, and You undertake to inform Snug Campers Ltd of any changes immediately.

i) You agree that You are responsible for all costs, expenses and fines that You have incurred during the Hire Period as a result of a breach of any Road Traffic laws, except where the breach is the fault of Snug Campers Ltd.